Shipping policy
Shipping Policy
Last Updated: September 4, 2026
Thank you for choosing BebeNest. We are committed to providing a smooth and reliable shopping experience for you and your little one.
1. Shipping Locations
BebeNest currently ships orders to customers within the United States.
We may expand our shipping destinations in the future.
2. Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, promotions, or holidays, processing may take slightly longer. We appreciate your patience.
3. Shipping Time
After your order has been processed, estimated delivery times are:
Standard Shipping: 7–12 business days
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, customs procedures, or other circumstances outside our control.
4. Shipping Costs
Shipping costs are displayed at checkout before you complete your purchase.
From time to time, BebeNest may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly displayed on our website.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Please allow 24–72 hours for tracking information to become active after the shipping confirmation is sent.
You can use the tracking number provided to monitor your order's progress.
6. Delayed or Lost Packages
If your package appears to be delayed, please first check the tracking information provided by the shipping carrier.
If your tracking information has not updated for an extended period or your package appears to be lost, please contact us at:
Email: Janeyrahman351@gmail.com
We will review the shipment and work with the shipping carrier to help resolve the issue.
BebeNest cannot guarantee delivery dates because shipping delays may occur due to circumstances outside our control.
7. Incorrect Shipping Address
Please make sure your shipping information is correct before completing your purchase.
If you provide an incorrect or incomplete shipping address, please contact us as soon as possible at Janeyrahman351@gmail.com.
If your order has not yet been shipped, we will do our best to update the address.
Once an order has been shipped, we may be unable to change the delivery address. Additional shipping costs may apply if a package needs to be reshipped.
8. Damaged Packages
If your order arrives damaged, please contact us within 7-12 days of delivery.
Please provide:
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Your order number
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Photos of the damaged package
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Photos of the damaged product
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A brief description of the issue
We will review your request and determine the appropriate solution.
9. Missing Items or Incorrect Orders
If you receive an incorrect item or an item is missing from your order, please contact us within 7-12 days of delivery at Janeyrahman351@gmail.com.
Include your order number and photos of the items received so we can investigate and assist you.
10. Multiple Items in One Order
If your order contains multiple products, your items may occasionally be shipped separately.
This can happen because products may be fulfilled from different warehouses or shipping locations.
You may receive separate tracking numbers and packages for the same order.
11. Delivery Issues Beyond Our Control
BebeNest is not responsible for delays caused by circumstances beyond our reasonable control, including:
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Severe weather
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Natural disasters
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Carrier delays
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Holidays
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Incorrect or incomplete addresses
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Lost or stolen packages after confirmed delivery
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Unexpected transportation delays
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Other events outside our control
12. Contact Us
If you have questions about your order or our shipping policy, please contact us:
BebeNest
Email: Janeyrahman351@gmail.com
Website: www.bebenest.store
We are happy to help and will do our best to respond as soon as possible.
Thank you for shopping with BebeNest!